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The world’s best airports

Singapore Changi AirportThis year is only 3 months old, but the third airport ranking list is already in. Each publisher invariably calls its own ranking “the most prestigious”.

The latest ranking is from Skytrax that runs a series of websites. Based on a survey it rates Changi Airport in Singapore the world’s best airfield for the third year in a row.

The survey covers 550 airports and evaluates customer satisfaction across 39 key performance indicators for airport service and product from check-in through to departure.

Skytrax claims the top-100 awards are based on 13 million questionnaires completed by 112 different nationalities of passengers during the survey period May 2014-January 2015 .

In 2013, however, the British Advertising Standards Authority (ASA) undermined Skytrax’s credibility by publishing a devastating verdict about this kind of claims.

Six of the airfields are located in Asia and the remaining 4 in Europe. The highest rated airport in North America is Vancouver (#11), while the highest ranked US airfield is Cincinnati (#30).

The top-10 is not completely consistent with Skytrax’s own airport star ranking. First, it includes an airport (Central Japan International Airport) that has not been rated according to the alphabetical list. Second, Munich (4 stars) is higher on the list than Hong Kong and Tokyo Haneda (5 stars).

Like most ranking lists it is entertainment rather than serious and substantiated information. Below you will find the top-10 (both in 2015 and 2014) for what it is worth. Click here for the full top-100.

2015 Stars Airport 2014
1 ***** Singapore Changi 1
2 ***** Seoel Incheon 2
3 **** Munich 3
4 ***** Hong Kong 4
5 ***** Tokyo Haneda 6
6 **** Zurich Airport 8
7    ? Central Japan 12
8 **** London Heathrow 10
9 **** Amsterdam Schiphol 5
10 **** Beijing Capital 7

 

Related article: "How credible are best airport awards?"

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