A reader of our website stayed in the Hilton Barra in Rio de Janeiro and sent us the following review of the hotel. The Hilton Barra is a large hotel located in the business area of Barra da Tijuca at about 30 km from Galeão-International Airport. I am a diamond member of the Hilton Honors program. Thus, I am pretty well acquainted with Hilton hotels.Read more
EasyJet has prevented a possible repetition of the germanwings drama. The low-cost carrier is alerted by messages that 1 of their pilots sends to a WhatsApp group. The pilot writes he is probably going to kill himself. And a pilot with mental problems in the cockpit is very dangerous to all on board.Read more
Pilot’s friends do the right thingEasyJet becomes aware of those messages because the pilot’s friends alert the airline. Immediate action by easyJet follows by grounding the pilot. According to the British newspaper The...
Lufthansa has not yet settled the final compensation to the next of kin of the victims of the 2015 germanwings crash. According to several German publications the airline is trying to limit the compensation. The Airbus 320 crashed into the French Alps taking the lives of all 150 passengers and crew members on board.Read more
CompensationThe carrier has paid out €50,000 per victim in emergency aid and €25,000 in inheritance compensation. In addition, it has paid €10,000 compensation per victim to other relatives, while individual damages have been calculated on...
You make a reservation online for valet parking and drive to the airport. A nice guy is awaiting you in the terminal. You give him the car key and go to the check-in area to drop off your bag. You feel pleased with the service, but on return you may feel less happy if it is an unofficial valet parking service.Read more
Valet parking is convenientThe official service is different. We take Amsterdam Schiphol Airport as an example. You drive into the valet parking P6 garage at the airport and you leave the...
The European Union has strong passenger rights included in EU regulation 261/2004. There are also national enforcement bodies, but some of them are weak. An example is the Netherlands. The Dutch Human Environment and Transport Inspectorate (ILT) oversees airlines as to their compliance with passenger rights. The ILT can sanction carriers that violate passenger rights.
ILT no longer accepts complaintsUntil 2019 individual passengers could file complaints about airlines with the ILT. For example if they deny compensation in case of a delay. But after the
On July 1. 1997 the United Kingdom hands sovereignty over Hong Kong over to China. The agreement includes that there will be 1 country, 2 systems for 50 years. This means that China and Hong Kong continue to have their own governmental systems, legal, economic and financial affairs, including trade relations with foreign countries until 2047.Read more