If flight attendants behave like clothing police, they are usually American women. But British stewardesses may act similarly. When 21-year old Emily O’Connor is boarding a flight from Birmingham, UK to Tenerife, Thomas Cook stewardesses threatens to remove her from the flight. To avoid being kicked off she has to put a jacket on.Read more
"Hello! Is this Anton's Pizza." "No sir, this is Google's Pizza." "Did I dial the wrong number? "No sir, Google bought the pizza store." "Oh, alright then. I’d like to place an order please." "Okay sir, do you want the usual?" "The usual? You know what my usual is?" "According to the caller ID, the last 15 times you’ve ordered a 12-slice with double-cheese, sausage, and thick crust." "Okay, that’s what I want this time too." "May I suggest that this time you order an 8-slice with ricotta, arugula, and tomato instead?" (more…)...Read more
A jetBlue flight departs Los Angeles International Airport on January 31, 2019, when a lightning strike occurs. The captain decides to turn around to make an emergency landing. As the fuel tanks are fully loaded it is going to be an overweight landing. Less than an hour after takeoff the plane is back on the ground.Read more
Another emergency landingThe same morning, a lightning also strikes a Southwest Airlines flight departing the same airport. This aircraft makes an emergency landing as well, although in nearby Oakland.
A reader shares her experience with a hotel. When I make a reservation at the Element hotel - part of the Marriott chain - at Miami International Airport, I am unaware that it is an airport hotel without curtains and sound insulation. After arrival I walk to the hotel shuttle area as the shuttle picks up customers every 30 minutes. I am lucky because I need to wait just 10 minutes until the shuttle arrives.Read more
Connecting roomI am a gold member of Bonvoy, the new name for Marriott's loyalty program....
The cultural differences between Air France and KLM are large and the Air France/KLM holding company is certainly no love affair. But both personal and business interests facilitate the takeover by Air France in 2004.Read more
Business and personal interestsThe business interest is that Air France - thanks to KLM's top management - can buy KLM for next to nothing. The personal interest is that Air France showers KLM's management with princely salaries and very high bonuses. However, the takeover creates a combination of 2...
The closer to the departure date you book a flight, the higher the fare. But this is not always true. If you book long before the flight's departure the fare will be relatively high. In many cases the optimal time to book is 3 weeks out.Read more