Language:

Forum for airline passengers

Buy back your status

Lufthansa A380If you earn 100,000 status miles in 2019, you will qualify for the senator status in Miles & More. This is the gold status in Lufthansa’s frequent flyer program. The status is valid for 2 years. Those who already are senators requalify if they earn 100,000 status miles. This time of the year Miles & More is sending out emails to senators who did not (yet) requalify for the senator status this year. A reader who receives such an email forwards it to us. It...
Read more

How useful is KLM’s Flying Blue?

Air France/KLMA reader shares his experience with his Flying Blue membership in the USA. Flying Blue is KLM Royal Dutch Airlines’ and Air France’s frequent flyer program. The reader has the highest status in the program, which is platinum for life. But he discovers that it is fairly worthless in the USA.

SkyTeam lounges

He flies KLM’s American SkyTeam partner Delta Air Lines on several routes within the USA. KLM advertises with “worldwide access to SkyTeam lounges.” Nonetheless, a...
Read more

A shady president

Donald TrumpUS military flights to the Middle East used to make a stop in Spain or Germany. However, since the US presidency has been outsourced to the Trump organization this is no longer the case. Those flights now make a stopover in Scotland, which is very lucrative for the Trump organization.

Expensive golf resort

Fuel is considerably more expensive in Scotland than in Spain or Germany. What’s more, there are reasonably priced hotels in Spain and Germany. So why is the US Air Force now paying considerably more than necessary for fuel and lodging?...
Read more

Child icons on seat map

Crying babyCrying babies in a plane on a long-haul flight during the night is a nightmare for the babies, the parents and other passengers. What may soften the pain for other passengers is using ear plugs and/or a noise-canceling headset.

Child icon

Even so it may be for some noise sensitive travelers impossible to sleep. For those passengers Japan Airlines offers a kind of solution. It has a new feature on its booking system. A child icon appears at those seats on the seat selection map where a passenger is seated...
Read more

Who pays for frequent flyer miles?

Ancillary revenueAirlines started nickel-and-diming their customers more than a decade ago. Their ancillary revenue has been growing ever since. IdeaWorksCompany’s definition of this kind of revenue is: “revenue beyond the sale of tickets that is generated by direct sales to passengers, or indirectly as a part of the travel experience.” An important role plays the co-branded credit card.

Ancillary revenue

IdeaWorksCompany discerns 5 categories of ancillary revenue: 1. A la carte features. Frequent flyer cards2. Commission-based products. 3. Frequent flyer activities. 4. Miscellaneous sources such as advertising. 5....
Read more

Pilot loses his passport

T'way AirA flight by the Vietnamese airline T'way Air departs Ho Chi Minh City to Incheon in South Korea with a delay of no less than 11 hours. The reason is quite bizarre. When the crew arrives at the airport something appears to be wrong: the pilot lost his passport. As a result the flight cannot depart on the scheduled time of 10:35 pm.

Replacing lost passport

Crew members including pilots need to go through security screening and pass passport control. Although they often have priority and at passport control even...
Read more