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Hotels follow in airlines’ footsteps

hotelA reader has a reservation for a Miami hotel. At check-in she learns about undisclosed hotel fees: a resort fee and a parking fee. The reservation does not mention any of those fees, it shows only the room rate and taxes. She asks us whether hotels can charge fees on top of the room price.

Unbundling services

The short answer is: Yes. Hotels have virtually unnoticed followed in the footsteps of airlines by "unbundling" services. In the case of fees, however, they don't always refer to concrete services. When they do, they often cite local...
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McDonald’s Fly-Thru

A funny video shows 2 guys who are hungry, but the fridge is empty. A McDonald's is not far away, at least not if you pick up the meal by helicopter at the fly-thru.

Fly-thru

They take a helicopter to go to the restaurant, so the drive-thru becomes a fly-thru. Along the way, they order their meal by phone. When they approach the McDonald's, there are only 3 cars in the parking lot. The restaurant and the pickup window seem closed. (more…)...
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Charging for minor mistake

Micheal O'Leary Next year, Ryanair's boss Michael O’Leary will step back from his current job. He will not step down, but rather step up to the position of group chief executive of Ryanair after the airline will have been restructured. The flamboyant O’Leary has been appointed chief executive officer of Ryanair in 1994.

Entertaining speaker

He is an entertaining speaker, but he has made quite a few eyebrow-raising statements. In 2012, Suzy McLeod, her 2 children, and her parents, fly from Bristol, UK to Alicante, Spain. As the trip lasts 15...
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Animals in the cabin

Duck as emotional support animalEmotional support and service animals travel for free in the cabin. They are a typical American phenomenon. But change is in the air. Delta Air Lines will evaluate any animal other than a dog or cat on a case-by-case basis.

Long flights

Effective February 1, 2019, Delta will no longer accept emotional support animals on flights longer than 8 hours, regardless of the booking date. From December 18, 2018 it was already prohibited to book the animals on those flights. Last year - effective July 10, 2018 -...
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Mueller should demand Trump’s interpreter’s notes

Demonstration of furloughed federal workersIn the evening of January 25, 2019 - just after we published our previous article on the fight about Trump's wall - he surrenders. He ends the government shutdown, at least for 3 weeks. Polls show that even his hardcore base does not approve his tactics of holding federal workers hostage.

Fighting the Democrats

Trump does not have a clue how to govern, so he is still campaigning and seeks an ongoing political fight with the Democrats. The speaker of the House of Representatives, Nancy Pelosi, tells...
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North Korean-like statistics in Washington

Trump live on TVDonald Trump said on live TV that he owns the government shutdown and will take the blame. But later on more and more Americans sure enough blame him for the emerging harmful effects and that the safety is at stake. So he walks back and blames the Democrats.

Berlin Wall

Trump wants a border wall alleging that it aims at protecting the American people. In a distant past this made sense. The Chinese built their Great Walls as early as the 7th century BC. In the Middle Ages...
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