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Category Archives: News

To recline or not to recline

Wendi WilliamsAmerican Airlines is traveling on American Airlines from New Orleans, Louisiana, to Charlotte, North Carolina. This is a flight of less than 2 hours. Wendi has a seat that can recline. She uses the option of reclining the seat that American has installed.

Banging a seat

The passenger sitting behind her is annoyed and/or jealous. His seat cannot recline and his communication skills don’t seem to be well developed. The video that Wendi shares on Twitter shows that this passenger shouts...
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Avis continues ripping you off

Avis PreferredOn February 7, 2020 we published an article that signals shocking price increases in the car rental industry. It is based on complaints from our readers. One of them sent us specific information. He needs a rental car in the USA and checks prices at Avis, where he has the Preferred status. When he compares the price with a rent he had a few months ago, he observes a shocking price increase. Avis has multiplied its prices.

Did our article have some effect?

As evidence he sends us the bill...
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Avis rips you off

Avis PreferredSeveral readers complain that Avis has multiplied prices together with other large rental car companies. One of the readers is really angry and sends us a receipt for an Avis car rental in Florida a few months ago. The price that he paid, amounts to €163 ($179) for a 1 week rental of an economy car (Ford Fiesta). As the reader is an Avis Preferred customer he has experience with Avis rental cars.

Avis multiplied prices

So far, he has been reasonably satisfied with Avis rental agreements. So when he...
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News, Tips/Experiences
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Make America more corrupt

AirbusCorruption agrees to bribery settlements with France, the UK and the USA. As a result, the plane maker will pay huge fines. The total amounts to €3.6 billion ($4 billion), but Airbus avoids criminal prosecution of the company. The biggest part pertains to France that settles corruption charges for €2.1 billion ($2.3 billion). In the USA the settlement is for €984 million ($ 991 million). And the UK settles for €525 million ($582 million). All 3 settlements have been approved by courts.

Individual responsibilities

In addition, current or...
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News
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Delta discriminates Muslim passengers

Delta Air Lines must pay an amazingly low fine of $50,000 (€45,000) for discriminating customers. In addition, the carrier must provide civil rights training to certain Delta flight and cabin crews and customer service representatives. This can be read in a US Department of Transportation’s (DOT) dissent order issued on January 24, 2020. Also, the DOT requires the carrier to enhance its e-training civil rights program.

Uncomfortable and nervous

The reason is that flight attendants - backed by their captain - appear to have discriminated Muslim passengers...
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Safety and Security
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Disturbing facts about Boeing

Boeing’s credibility has goneThe grounding of the Boeing 737 MAX is unique and detrimental to Boeing’s reputation. But many other facts have emerged that also undermine Boeing’s credibility. Crashes of Boeing planes appear to have a lot to do with how Boeing operates.

Parallels with recent crashes

The New York Times has uncovered how careless the plane maker operates from a safety perspective. Profits seem to be more important than safety. Small wonder that Boeing has influenced reports about Boeing crashes in an attempt to minimize its responsibility. All those interventions...
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Safety and Security
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