Category Archives: Fares

When can you expect even more nickel-and-diming?

Sabre Corporation touts it is the global leader in best fare flight search options. They claim they outperform the competition and deliver the lowest fares with a large selection of attractive flight options. Their claim is based on “a wide-scale qualitative and quantitative competitive global distribution system (GDS) study conducted across 18 countries by Dr. Fried & Partner, a leading marketing and consulting firm.” It was paid for by Sabre, so it is a typical case of selfpraise. We did not find any ranking of marketing and consulting...
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What is priority according to Ryanair?

Ryanair put into force a new carry-on bag policy as of January 15, 2018. It is linked to the so-called priority boarding. The carrier introduced priority boarding in 2006 as a new instrument to nickel-and-dime customers, who had to pay €3 to be among the first to board Ryanair flights. Meanwhile, this fee has been doubled to €6. When you visit their website you can click to get an announcement about the new policy, but even there you will not see the €6 priority boarding fee. Only by searching the...
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Make America a banana republic

Koffer zoekA taxi driver tells his customer the ride will cost $50. On arrival at the destination he demands $50 plus a $10 bag fee. Who would accept this? Yet, it is precisely what US airlines are allowed to do. On December 7, 2017 the US Department of Transportation (DOT) withdrew a proposed rule that would have forced US airlines to disclose bag fees to passengers at point-of-sale. In addition, DOT withdrew a proposal that would have forced carriers to collect and publish detailed data on ancillary revenues 4...
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A way to find error fares?

Have you always hoped to find an error fare?, a site that was founded in 2008, claims in a press release that your chances to find such a fare may now be greater than before thanks to its new service. More in particular it claims that the new service unveils the cheapest flights ever published from your local airport including super cheap airline error fares. To this end it uses prices found from over 1,200 sources. You need to enter your local departure airport, then select whole year in flexible...
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Who subsidizes who?

Finnair has started to weigh passengers on a voluntary basis to collect more accurate data about weights on its flights. Carry-on baggage is also being weighed. The program will run intermittently into 2018. The European Aviation Safety Agency (EASA) publishes average traveler weights based on data from 2009, but Finnair wants to have more up-to-date data available to help plan its flights. It reminds us to a question we received in the past from a passenger about excess baggage fees...
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A brand new meaning of flexible rates

A reader shares his experience with booking a ticket on LOT Polish Airlines. He wants to book a trip Amsterdam-Warsaw-Toronto-Montreal with a 1-night stopover in Toronto. However, he cannot find a possibility to book a multi-city trip on LOT’s website. Therefore, he sends an email to LOT’s customer service asking how he can book such a ticket. It takes the customer service 3 days to respond. LOT’s website appears to be very simple and does not allow for multi-city bookings. The customer service’s solution is to call the carrier and book...
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