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Category Archives: Fares

Are frequent flyers overpaying?

Delta Air Lines has charged frequent flyers higher fares than customers who searched the airline’s web site anonymously. But Delta says frequent flyers also see sometimes lower fares. The experience of 2 travelers sitting side-by-side with their laptops open is markedly different. One of them logs in as a frequent flier, the other as an anonymous client. Three out of 5 searches show higher fares for the frequent flyer. The other times the prices are the same. The differences in fares are substantial. In one case they observe a price difference of almost $300 (€235) for an economy fare and...
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Which fees do you pay and why?

In 2009, US airlines generated almost $8 billion (€6 billion) by charging a variety of fees. The latest fee is the overhead bin fee that Spirit Airlines began charging on August 1, 2010 for carry-on bags that will not fit in the under seat space. Airlines reserve the right to cancel or change your flight. However, if you want to change your flight most airlines will charge a reservation change fee. In the first quarter of 2010 alone, US airlines collected $554 million   from reservation change fees. Southwest Airlines is the only US airline that does not charge...
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