Tokyo’s Narita International Airport is the world’s best airport according to a survey held by eDreams, an online travel agency. It scores 4.6 on a 5-point scale.
eDreams says the list is based on “the opinions of thousands of eDreams customers who travelled in 2013”. The opinions seem part of traveler reviews, but how authentic and unique the reviews are is unclear.
This is not unusual. Most rankings in the travel industry are not
based on thorough research, but rather serve as commercials...