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Category Archives: Airlines

Smart upgrades

Airlines in Europe have problems in filling the front of their planes. Premium travel to the Far East and the Pacific is almost 5% down on a year ago.

Austrian Airlines responds by introducing 'smart upgrades'. If you purchase an economy ticket you can bid for an upgrade (unless you bought it in China, India, Israel, Japan, Thailand, Turkey or United Arab Emirates).

You can bid either immediately when you book or later on up to 72 hours before departure. The question is whether it is worth for passengers...
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British Airways and Lufthansa change rules

Lufthansa has changed its baggage rules by switching to the number of bags rather than the weight alone for tickets purchased from June 1, 2011. The free baggage allowances are now differentiated according to the service class flown.

If you fly economy you can check 1 bag weighing up to 23 kg (50.5 lbs). Frequent travelers (silver) and senators (gold) can check 2 bags.

Business class passengers can check 2 bags up to 32 kg and senators 3. First class passengers can check 3 bags up to 32 kg...
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Fine print

Astrid added a comment to the article “Can I be denied boarding?”. At Cheaptickets she purchased a KLM-ticket with several segments of which the first leg is the train ride to the airport. She wonders whether KLM Royal Dutch Airlines can legitimately deny her boarding if she would not arrive at the airport by train. Nowhere on the site, she argues, you can find that you really must take the train.   Most likely she means Cheaptickets’ site. However, whether an airline can deny you boarding depends on its conditions...
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The sexiest flight attendants

Virgin Atlantic has the most attractive cabin crew. This is the result of a survey that the Business Travel & Meetings Show in London carried out among 1,000 British business travelers.

The Virgin flight attendants wear red hot uniforms and are therefore often called “red hotties”. Virgin also portrays them as sexy and glamorous in its advertisements.

Other airlines’ cabin crews hardly count with the British business travelers. The result of the vote is as follows:

1. Virgin Atlantic (53%)
2. Singapore Airlines (18%)
3....
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Ministerie gaat passagiersrechten iets beter bewaken

De Inspectie Verkeer en Waterstaat blijft erg soepel voor vliegmaatschappijen die de rechten van passagiers aan hun laars lappen.

Dat blijkt uit het handhavingskader van de Inspectie Verkeer en Waterstaat, dat staatssecretaris Atsma van Infrastructuur en Milieu naar de Tweede Kamer heeft gestuurd. Daarmee komt hij een toezegging van zijn ambtsvoorganger na.

De eerste 40 overtredingen van de regels voor passagiersrechten zijn voor de luchtvaartmaatschappijen gratis. Pas na 40 overtredingen krijgen ze een boete.

De winst van het nieuwe (soepele) handhavingskader is, dat de

 

maatschappijen zich niet meer kunnen verschuilen achter hun eigen interpretatie van de regelgeving. Ze...

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