Category Archives: Frequent Flyers

How to calculate the price of award tickets?

Alaska wanted to know which carriers offer the lowest prices in terms of frequent flyer miles for award tickets in economy class on 100 of the most popular routes for award travel in the USA. Therefore, they analyzed prices of award  tickets for over 100,000 award travel date and route combinations among the frequent flyer programs of the 5 biggest US airlines: Alaska Mileage Plan, American AAdvantage, Delta SkyMiles, Southwest Rapid Rewards, and United MileagePlus. According to Southwest Rapid Rewards...
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Why you cannot upgrade using miles

Several readers asked us questions about Miles & More, Lufthansa’s frequent flyer program. They are mostly interested in the availability of upgrades. More in particular they want to know how to use their upgrade certificates and their miles to move 1 class up because more often than not they are unable to do so. You should be aware that current frequent flyer programs like Miles & More are not designed to please loyal customers, but to make more money. Since carriers are obsessed by profits they prefer to auction...
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How useful are mileage and mattress runs?

No less than 63% of flyers say they did 1 or more mileage runs in late 2016, while 27% were planning to do a mileage run in the last 2 weeks of the year. If they really did, the vast majority (90%) did a mileage run. This appears from a survey that Frequent Business Traveler – a magazine - and FlyerTalk – an online platform - held between November 21 and December 15, 2016 among more than 1,000 adults mainly (72.5%) residing in the USA. Nearly all mileage runners say...
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How generous is Miles & More’s bonus miles offer?

LufthansaLufthansa’s frequent flyer program Miles & More offers bonus miles for members who make a hotel booking for at least 2 nights and are for the first time using this Miles & More service. The booking must be made by December 31, 2016 at a specific page of the Miles & More website. A reader asks whether this offer is really attractive. Airline Passenger Guru’s response: At first sight it is an attractive and generous offer as you will earn at least 1,000 award miles per night plus...
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Who owns your frequent flyer miles?

ff-cardsFrequent flyer miles are a kind of currency because you can pay a part of the ticket price in miles even though you do not own those miles. Frequent flyer miles are the property of the airlines, not the consumer. Airlines determine what you can do with your miles and when they will expire. They reserve the right to change their frequent flyer rules, regulations, and travel awards and benefits at any time with or without notice. The sale or even attempted sale of frequent flyer miles may prompt the airline to revoke all...
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High inflation at Miles & More

lufthansa1Members of Miles & More - the frequent flyer program of Lufthansa, Austrian Airlines, Brussels Airlines and Swiss – are going to pay 16.7% more for award tickets within Europe. From September 15, 2016 they will need to pay 35,000 miles rather than the current 30,000. What will not change is that in addition to the miles they will have to pay taxes and airline imposed fees and surcharges. As scant comfort the fuel surcharge per flight segment (!) will be reduced on...
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