
In case of flight cancelation, airlines must offer passengers 2 choices under EU regulation 261/2004. First, re-routing to their final destination under comparable transport conditions and at the earliest opportunity. This may also occur at a later date at the passenger’s convenience. The other option is reimbursement within 7 days of the full cost of the ticket. This applies to all passengers departing from an EU airport.
No reimbursement
Currently, carriers are short of cash and may have issues with reimbursement. Therefore, the Dutch minister Cora van Nieuwenhuizen (infrastructure and water management) doesn’t...
Read more