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Forum for airline passengers

No emotional support animals anymore

For a long time, passengers in the USA had the right to take any animal into the cabin claiming it is an emotional support animal. A survey among flight attendants showed rampant abuse of this right. However, the US Department of Transportation (DOT) has finally taken action by revising its Air Carrier Access Act (ACAA) regulation on the transportation of service animals by air. Emotional support animals are no longer allowed, only service animals.

The new final rule:

* Defines a service animal as a dog that is...
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Back and forth on KLM

Cleaning the windshieldOn December 26, 2020 KLM flight 705 is scheduled for a flight at 10:25 am to Rio de Janeiro with a flying time of nearly 12 hours. The flight, operated with a Boeing 787, departs with a 16 minutes delay. However, the plane doesn’t get farther than the Canary Islands, where the aircraft makes a U-turn and flies back to the Netherlands. Nine hours and 12 minutes after takeoff the plane lands back at Schiphol Amsterdam airport. Thus, passengers experience a long delay.

KLM information not accurate

When we...
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Fleeing from the airport

TSA officer checking a carry-on bag for a firearmOfficers of the US Transportation Security Administration (TSA) screen a passenger’s carry-on bag on December 28, 2020. When they discover a firearm loaded with 7 bullets, they call for the man to step aside. But instead he flees New York’s John F. Kennedy International Airport, runs out of the terminal and jumps into a taxi.

Identification

The officers can easily identify him. He leaves not only his shoes behind, but also his carry-on bag, a vest, some cash, his New York State learner’s...
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Montenegro Airlines bankrupt

In a strange press release dated March 16, 2020 Montenegro Airlines announces that all flights of the national carrier have been canceled, including the flights scheduled for April 1, 2020. The measure is due to the corona crisis. But the airlines’ website still offers flights, with season greetings from Santa Claus.

Montenegro Airlines

In another press release dated December 24, 2020 the Montenegrin capital investments minister, Mr. Mladen Bojanić, states: “This government does not have a problem with making decisions. But, in this case,...
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Desperate optimism at Lufthansa?

LufthansaParked Lufthansa aircraft claims it observes a sharp rise in bookings for the upcoming holiday season, both for intra-European and intercontinental flights. In particular bookings to South Africa, Namibia, the Canary Islands, Madeira and sunny destinations in the Mediterranean would be on the rise. But also snow-assured areas in Northern Finland are popular according to Lufthansa.

No absolute number of bookings

The carrier doesn’t report absolute numbers, but all airlines have been complaining about the low number of travelers. An increase in the number of bookings, say from...
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Still no new Miles & More

Miles & More frequent flyer card In 2018, Lufthansa announces it will overhaul its frequent flyer program Miles & More. It says the new program will take effect on January 1, 2020. But members are disappointed as the new program will be considerably less attractive than the current program. Small wonder that our readers let us know they are angry about the program change. To our readers the most hated change is that the re-qualification of the status (frequent traveler, senator, or hon circle) is valid for just 1 year....
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