Forum for airline passengers

A non-connecting flight schedule

LAN AirlinesA reader shares his weird experience with, a Dutch booking site. He books 2 tickets from Amsterdam to Sao Paulo, Brazil. One ticket is for his girlfriend and the other is for himself. Because his girlfriend will depart 1 week earlier, they only travel together on the inbound flights. The journey will start in Amsterdam with a flight on Air France to Paris, where he will connect to a LAN Airlines flight to Sao Paulo. That name is in the ticket even though LAN has...
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Object falls from military plane

The US Federal Aviation Administration (FAA) is looking into a report that a door or a panel has fallen off an aircraft near Nellis Air Force Base. It is located northeast of Las Vegas, NV, USA. The object hit an apartment building and next a car.

Door falls on sidewalk

A photo taken by a resident in the area of the apartment building shows the door lying on a sidewalk. It fell from the sky right next to 2 elementary schools, just a few blocks from the military base. What falls...
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Aviation millionaires

Only millionaires are at the helm of US airlines. Their CEOs’ compensation ranges from $2.4-15 million (€2.1-13.4 million). On their watch, US airlines nickel-and-dime their customers and transport them like cargo. They seem to consider it necessary for the carriers to earn high profits.

Passenger forcibly removed from flight

In 2017, United Airlines’ boss Oscar Munoz did not take his bonus. It is the year in which United calls security officers to forcibly remove Dr. Dao from a flight. He is a paying passenger and is sitting in a seat for...
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US airlines’ customer satisfaction low, but rising

Alaska AirlinesIt is amazing that passengers’ satisfaction with US carriers is growing according to the J.D. Power North America Airline Satisfaction Study. This is for the 7th consecutive year. Have passengers got used to a lack of personal space in planes and being nickel-and-dimed by airlines?

Satisfaction scores

Just 2 of the 10 carriers see their scores fall in 2019 compared to 2018. The 10 airlines in the survey scored an average 773 out of 1,000, up from 762 in 2018. In 2013 their average score was still below 700. [caption id="attachment_6916"...
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Big Brother will fly with you

Airbus 320The Internet of Things will reach aircraft and might ease cabin crew members’ tasks. Your seat will be connected to a system that will show the crew information about you and the cabin at a glance. This is part of plane maker Airbus’ Skywise system. It is a digital, hyper-connected and secure platform that enables users to optimize and predict everything from engineering and maintenance to flight operations.

Cost savings

The results of the system include fewer operational interruptions, lower fuel burn, generally improved efficiency, and - in an optimistic...
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Self-driving electric wheelchairs

Long walksAirports offer travelers a chance to move as they often need to walk long distances. This is healthy, certainly if you have been sitting for a long time folded up in too small a seat without any legroom. However, there are also passengers with reduced mobility.

Self-driving electric wheelchairs

This group needs assistance. Not only with getting to the baggage claim and exit, but also with making connections on time. Moving from one gate to another that may be far away is a challenge to them. Self-driving electric wheelchairs is an innovation that...
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